Wednesday, 1 August 2007

O2 WM6... Here today, gone tomorrow!

Well I am a proud owner of an 02 XDA-Orbit, and its a great bit of kit but I have been waiting for O2 to release Windows Mobile 6 for it, they did it a while back in Germany but nothing over here...

When I contacted O2 they said they were in the process of testing, however recently I found that very strange seeing as they were shipping the XDA-Orbits now with Windows Mobile 6... something very strange if its still in testing!

However yesterday I thought the light at the end of the tunnel had came, I checked the O2-XDA site to find that they had indeed now allowing downloads of the Update to WM6. So I quickly filled in the details and was redirected to a HTC page... a page that was a 'server busy' error...

So I waited, overnight indeed to try again today, however I found that O2 had removed the link on the site and it seems that as usual O2's terrible customer relations strike again. They had updated the webpage however didn't actually have the update that everyone is so desprately wanting to download.

I am now getting used to O2's terrible customer service, they sold me the phone without the free GPS software, they have incorrectly charged me multiple times, their in store staff have been wrong the 3 times I have visited them and when I emailed this morning they wouldn't answer because my father owns the phone not I... even though what I was asking for; the information about the update would in no way endanger the data protection act. So I feel I may in the end have to change provider because O2 is quite opposite to what it believes and I feel it is completely terrible at communicating!

No comments: